"Doug provided a comprehensive Catastrophic Event Response Plan for us, which helped us focus our requirements to respond to our clients (insured's) in the event of an incident. He was very thorough, ensuring the plan was easy to follow and keep updated."

—Donna Bee, FCIP, Assistant Vice President Claims – Sovereign General Insurance

“I have worked with Doug for a number of years and have always been impressed with his professionalism, knowledge and attention to detail. In late 2010-early 2011 Doug designed a complex integrated exercise to test BC Hydro’s end-to-end emergency response capabilities. This included building-level incident response, corporate-wide emergency management and selected business continuity responses. Working with our internal design team, he delivered an excellent product, on time, assisted us through the exercise and followed up with a detailed report that enabled us to improve our processes. Doug will be an asset to any organization that wants to improve its resilience.”

—Clive Lunn, Business Continuity Manager, BC Hydro

“Doug provided a thorough review of the business continuity practices of our main suppliers based on their risk to the organization, and followed up with them to close critical issues. He independently completed this complex work with great results, working with internal and external team members. He has a a strong understanding of emergency response and business continuity practices and can apply them with ease to complex organizations.” Top qualities: Personable, Good Value, High Integrity

—Brian Martin, Formerly Business Continuity & Emergency Planning Manager, BCTC